Jira is a widely used tool across many industries, addresses many use cases, and is not limited to just software development but is a customizable tool for collaboration among agile teams. Should your company's Jira data be lost for whatever reason:
Losing your company's intellectual property and customers' data would be terrible.
"Jira administrators have a responsibility to ensure that their backup and restore processes meet the stringent security and privacy requirements set forth by HIPAA and SOC 2."
In this article, we'll outline some of the security requirements and processes that will help ensure your backup data is secure and does not compromise the privacy of confidential information you may be backing up.
HIPAA stands for the Health Insurance Portability and Accountability Act, a U.S. federal law enacted in 1996. HIPAA sets standards for protecting the privacy and security of individuals' health information, commonly referred to as "protected health information" (PHI). The primary goal of HIPAA is to ensure that health information is kept confidential and secure and is only disclosed as necessary for healthcare operations, treatment, and payment.
HIPAA requires covered entities (e.g., healthcare providers, health plans, and healthcare clearinghouses) and their business associates (e.g., contractors and vendors) to implement administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of PHI. Covered entities and business associates must also comply with HIPAA's privacy rule, which regulates the use and disclosure of PHI.
HIPAA violations can result in significant financial penalties and harm healthcare organizations' reputations. Compliance with HIPAA is therefore crucial for organizations handling PHI.
SOC stands for System and Organization Controls. It refers to the internal controls, processes, and procedures an organization has to ensure the security, confidentiality, and privacy of information, systems, and data.
Several SOC reports, including SOC 1, SOC 2, and SOC 3, each focus on different aspects of an organization's security and control systems. SOC 2, for example, focuses on the security, availability, processing integrity, confidentiality, and privacy of an organization's information systems. SOC 3 is a simplified version of a SOC 2 report, providing a high-level overview of an organization's security and control systems.
SOC 2 defines a comprehensive framework for evaluating and reporting on the controls that are in place related to the security, availability, processing integrity, confidentiality, and privacy of a service organization's information system. The goal of SOC 2 is to provide service organizations with standards to follow to meet customer security and privacy requirements.
SOC 2 assessments are performed by independent third-party auditors based on the AICPA's (American Institute of Certified Public Accountants) Trust Services Criteria. Service organizations use SOC 2 reports to demonstrate their commitment to security and privacy to customers, regulators, and other stakeholders.
Both HIPAA and SOC 2 regulations are concerned with how service providers protect the sensitive data they handle for their customers. Generally, these regulations require service providers to take reasonable steps to protect customer data's confidentiality, integrity, and availability.
They may also require service providers to undergo independent audits from time to time so their customers can assess whether they meet these requirements.
One of the primary goals of compliance and auditing is to guarantee the safety and security of your business and its ability to maintain an acceptable degree of service continuity for its customers at all times, including in the event of a disaster.
The following are some key reasons why backing up data is important for compliance:
Thus, backing up data is important for compliance as it helps organizations meet regulatory requirements, ensure data protection, and maintain business operations during data loss or interruption.
HIPAA Regulation Requirements for Data Backups
HIPAA sets standards for protecting sensitive patient health information. The following are some key regulations related to data backups under HIPAA:
SOC 2 Regulations for Data Backup
SOC 2 is a set of standards for assessing the security, availability, processing integrity, confidentiality, and privacy of a service organization's information system. The following are some key considerations for data backups under SOC 2:
Here are some best practices for backing up your Jira data:
By following these best practices, organizations can ensure that their Jira data is backed up regularly, stored securely, and can be quickly restored in the event of an interruption.
Is there a shortcut to be able to implement a backup & restore solution for Jira?
Yes, there is a shortcut for implementing a backup and restore solution for Jira Cloud, unfortunately if you are using Jira Server or Data Center you would have to implement a custom solution which involves replication of the databases as suggested by Atlassian.
Now in the case of Jira Cloud, you could use Revyz’s app for Jira backup & restore and it helps you simplify your backup & restore processes while addressing some of the key compliance requirements such as daily backups, data stored offsite in a secure location, accessibility of the data etc.. We would recommend having an indepth look through the Revyz product offering page to see if this addresses your needs.