Missing This Critical Backup Strategy Could Put Your Compliance Status At Risk

As organizations increasingly rely on Jira and Confluence as vital compliance tools, these platforms have become essential for maintaining regulatory standards. With regulations evolving and enforcement tightening, it’s crucial to understand how your backup strategy affects your compliance status.

Compliance frameworks vary in their requirements.

1. SOC2 mandates that organizations maintain precise records of system changes, access controls, and incident responses—typically managed through Jira.
2. DORA emphasizes the need for operational resilience in digital processes, with Confluence serving as the go-to source for operational protocols.
3. NIS2 requires comprehensive risk management documentation, which is often housed in Confluence.
   
   

How Jira and Confluence Contribute to Compliance

Jira and Confluence are foundational for operational documentation, decision-making, and process management. Here’s how they fit into compliance frameworks:

• Centralized Documentation Hub: Confluence acts as a centralized repository for all compliance-related documents, including policies, procedures, standards, risk assessments, audit reports, and training materials. This hub ensures that employees, auditors, and regulators can easily access critical information, streamlining compliance monitoring and audits.
  
  
• Automation of Workflows:

• Incident Management: Manage security incidents from detection through resolution and analysis.

• Vulnerability Management: Keep track of identified vulnerabilities and ensure they are addressed promptly to minimize risks.

• Audit Management: Organize audits while documenting findings and overseeing remediation efforts.

• Risk Assessment and Management: Conduct risk assessments and monitor identified risks while managing mitigation strategies.
• Enhanced Collaboration: Jira and Confluence foster seamless communication among teams involved in compliance activities—such as legal, IT, and security—improving coordination and ensuring consistent adherence to regulations.
• Increased Transparency and Accountability: Leveraging these tools enhances transparency within compliance programs. All actions, decisions, and communications are documented and readily accessible, creating a clear audit trail for regulators and internal stakeholders.

The consequences of data loss can be significant.

A single incident can:

1. Disrupt audit trails necessary for SOC2 certification.
2. Violate DORA's stringent operational resilience requirements.
3. Trigger mandatory incident reporting under NIS2.
4. Result in hefty financial penalties and reputational harm.
   
   

For example, during a recent SOC2 audit, a tech company discovered gaps in their Jira project history due to incomplete backups. This seemingly small oversight led to a three-month delay in certification and required considerable resources to reconstruct the missing documentation.

This could be you!

Enhancing Your Compliance Posture Through Strategic Data Protection

1. Automate Compliance Documentation
   Use Confluence’s features to enhance compliance documentation processes:
   • Automated Backups: Set up automated backups that not only capture data but also generate detailed audit logs.
   • Documentation Templates: Utilize templates in Confluence for standardized compliance documents to ensure consistency while reducing manual entry errors.
2. Conduct Regular Recovery Testing
   Backing up data is just part of the equation; validating recovery processes is equally crucial:
   • Routine Tests: Schedule regular recovery tests to confirm your backup processes work effectively.
   • Document Tests in Confluence: Record recovery test outcomes in Confluence to demonstrate your commitment to operational resilience.
3. Implement Clear Data Governance
   Effective governance is essential for managing compliance initiatives within Jira:
   • Track governance efforts using Jira workflows that document data handling procedures.
   • Enforce user-based access controls in Confluence to protect sensitive information.
     

Further Considerations

To further enhance your backup and compliance strategies:

• Explore integrations with third-party compliance tools that can improve document control within Confluence.
• Ensure team members are trained on compliance standards and the importance of accurate documentation through regular training sessions.
• Utilize Confluence’s page history features to maintain an audit trail of document changes— crucial for demonstrating regulatory compliance.

Remember, compliance isn’t just a checkbox exercise—it’s an ongoing commitment to safeguarding your organization’s data assets. As regulatory requirements evolve, your backup strategy must adapt to meet new challenges head-on.

Are you prepared for the heightened compliance requirements of 2025? Now is the time to review and strengthen your backup strategy before regulatory changes become mandatory.

Check the e-book for more insights into navigating the complicated world of regulatory compliance in Atlassian Cloud

About Revyz

Revyz is the first Jira native data protection application in the Atlassian Marketplace. And, it’s backed by Atlassian and Druva.

Revyz Data Manager for Jira can store data securely and remotely, making it available for various recovery scenarios without having you roll back the entire site. It’s simple, reliable and useful.