Managing and securing your Jira Cloud environment is crucial. Unfortunately, accidents happen – whether it’s an unintended deletion or a configuration mishap. To mitigate these risks, it’s essential to have a robust Jira backup solution. In this guide, we will walk you through the process of recovering a Jira project using Revyz, a powerful tool designed for Jira Cloud backup and disaster recovery.
While Jira Cloud is a reliable platform, relying solely on Atlassian’s infrastructure for disaster recovery can be risky especially for disasters that are customer (you) initiated reference Atlassian Trust site and Atlassian Cloud Security Shared Responsibility model for more information. Issues like accidental deletions, configuration errors, and unforeseen outages can disrupt your operations and have meaningful impact to your organization.
Although Jira Cloud does have a backup solution, it has a number of glaring problems.
Revyz provides an additional layer of security by performing nightly backups of your Jira data and configurations, ensuring you can quickly recover when disaster strikes.
Before disaster strikes, ensure you have Revyz Data Manager installed and configured in your Jira environment. You can start a free 30-day trial using this link.
When a disaster occurs, the first step is to take a baseline backup. This captures the current state of your data, even if it’s corrupted or missing critical information.
To begin the recovery process, you need to access a backup taken before the disaster.
Note
One of the unique capabilities that the Revyz Data Manager offers which other backup & restore tools do not offer is that the app knows what configuration objects to get back that are needed to successfully restore back the project. As an example if your project as of March 20th 2024 had the following customizations:
- Multiple custom issues types
- Multiple custom fields (a variety of custom field types, radio buttons, multi-select dropdown etc..)
- Custom workflows, screens etc..
And as part of the disaster which occurred all these customizations were also deleted, the Revyz Data Manager will automatically recover back the configuration needed for the project in question automatically, which other backup & restore apps are unable to do so.
After the restoration is complete, verify that your project and configurations have been restored correctly.
By following these steps, you can efficiently recover your Jira project at any time irrespective of the complex configuration you may have done for that project using Revyz Data Manager. Having a robust Jira Cloud backup solution in place not only safeguards your data but also ensures business continuity in the face of unexpected disruptions. Don't wait for disaster to strike – prepare today by setting up Revyz and securing your Jira environment.
For more detailed information on Revyz capabilities and to start your free trial, check it out here. Stay protected, stay prepared!
If you are evaluating different options to select a disaster recovery solution try the following scenario with each of the options you have to see which solution actually gets you your data back: