The Digest for Atlassian Admins : June 2024
📰 News
Revyz Raises the Bar with Cloud Security for Atlassian with Introduction of Malware Scanning
As the Atlassian user and partner community gathered together for Atlassian Team’24, leading marketplace partner, Revyz, announced a major step forward for customers in the fight against cyber attack and malware.
Atlassian Confluence Users Urged to Patch Critical Security Bug
It has been reported that Atlassian Confluence Data Center and Server are susceptible to a worrying vulnerability. This vulnerability has the potential to enable cyber attackers to remotely execute arbitrary code.
Jira Cloud Goes Down!
ICYMI, Jira Cloud had a short outage a few days ago. The ever vigilant crew from The Jira Life were on hand to investigate and discuss in an impromptu live stream.
💡 Tips & Resources
NIS2 and DORA Compliance and Protecting Your Atlassian Cloud Data
Read about the EU's NIS2 Directive and the Digital Operational Resilience Act (DORA). This blog outlines the requirements for cybersecurity and operational resilience in critical sectors. Learn about details compliance steps, penalties for non-compliance, and how Revyz data protection solutions for Atlassian Cloud can help you meet these regulations through automated backups, restore options, audit logs, and malware scanning.
Revyz Release Major Feature Update - May 2024
Read about the release of new features in Revyz's Cloud Platform, including malware scanning, extended data retention, unlimited backup storage, and improved Jira Service Management.
Why Scanning Backups for Malware is Crucial for Atlassian SaaS Security
It is important to highlight the significance of scanning backups for malware in Atlassian SaaS environments like Jira and Confluence. This blog article discusses the risks of malware infiltration through various attack vectors and the benefits of early detection and prevention.
An Expert Guide to Optimizing ITSM in Jira
Learn from ITSM Expert, Kate Pawlak, from award-winning Atlassian Marketplace vendor, Appsvio, on how to optimize your ITSM operations. The following blog article is a summary taken from the key points presented at a workshop with Kate. With a focus of building a robust knowledge base, enhancing customer experience, and improving service agent efficiency the blog discusses key strategies including using announcement banners, automating ticket management, and leveraging templates for common tasks. The article also highlights the importance of managing customer information effectively and ensuring security in the ITSM environment.
Jira Project Disaster Recovery Demonstration (incl Configuration) with Revyz
Watch a step-by-step guide on executing a complete disaster recovery scenario in Jira using Revyz Data Manager for Jira. Join Alex Ortiz as he demonstrates how to create a project, tickets, and custom configurations, showcasing how this app allows you to restore everything back in minutes with ease.
Jira Service Management (JSM) Asset Configuration Backup and Restore with Revyz
Discover how to easily move, backup, or restore JSM asset configurations using the Data Manager for Jira by Revyz. This guide walks you through transferring asset configurations from a sandbox to production in just a few steps, eliminating redundant work and streamlining the process.
Optimizing Jira ITSM with Kate Pawlak
Join Kate Pawlak from Appsvio and Stu Lees from Revyz for this Webinar about Jira ITSM. In this webinar Kate explored innovative strategies and practical solutions for accelerating ticket resolution and enhancing agent workflows within Jira Service Management. This session has been designed for IT professionals and service desk agents who are eager to elevate their customer service operations and improve customer satisfaction (CSAT) scores through optimized processes.
Jira Backup Buyers Guide
Revyz hears from customers that many backup solutions keep promising to ‘backup everything in Jira’. But how many actually make the cut? So Revyz has taken matters into their own hands and have created this page for customers in hopes to provide them with knowledge regarding the blindspots of backup solutions by fact-checking features of backup apps available on the Atlassian Marketplace.
Jira Cloud Resource Center
This page created by Revyz is a hub for Jira and Confluence Cloud information and resources. Being updated weekly with new content, this page provides useful information such as best practices for cloud admins, cyber security threat landscape for 2024, configuration management resources and more.
eBook 📖 : The Ultimate Guide to Jira Change Management
For Jira Administrators and IT Managers
✓ Understand best practices in change management
✓ Understand key differences between Server, Data Center, and Jira Cloud
✓ Plan a resilient and future-proof change management process
Advanced Configuration Management in Jira Cloud
Join John Funk and Sanket Parlikar on June 27th (10am PST) for this workshop on advanced configuration management in Jira Cloud. Learn advanced tactics on how to manage, clone, optimize and secure your Jira Cloud Configurations in Sandbox, Production and between sites.
SAVE THE DATE: Team '24 @ San Francisco Bay Area
Join the Francisco Bay Area ACE chapter to hear about exciting updates from the annual flagship event while also discovering real-world best practices that empower teams around the world. Also learn how to advance the way people work together through breakthrough technology and deep human insight.
Shaping the Future: Insights into the Atlassian Ecosystem with Rob Castaneda
At this Atlassian Community Event learn from ServiceRocket CEO, Rob Castaneda, as he shares his insightful thoughts on the current state and future trajectory of the Atlassian Marketplace and tools.
Get Started as a Confluence Admin | June 2024 Cohort
Join Robert Hean for this 60-minute course to learn how to setup and manage confluence sites. This course is designed for new admins wanting to learn the basics around Confluence configuration, permissions, and settings to lead your team to success.
💻 New Admin Tools in the Marketplace
Here is a selection of the latest apps for cloud administrators in the Atlassian Marketplace
- The Scheduler
Find here on Atlassian Marketplace - Google Chat for Jira
Find here on Atlassian Marketplace - Reports - Charts and Graphs for Confluence
Find here on Atlassian Marketplace - Collaboard+ for Confluence
Find here on Atlassian Marketplace
